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Question

Is it ethical for a social worker to ignore a client's phone calls?

I terminated my counseling relationship with a social worker several years ago. I am now realizing that I would like to begin counseling again. The social worker's voicemail message says that he returns calls in 24 hours, but he hasn't called me back. I called him on the weekend and made it clear that I want him to call me back. Can he just ignore me?